Proximity Beacon | Beacons Technology are Here to Stay

Source    :  Future Travel Experience

By        :   Ryan Ghee

Category  :  Bluetooth beacon technology

Google’s big move into the beacon market with the launch of Eddystone – an open format cross-platform Bluetooth Low Energy (BLE) beacon solution – has intensified interest in the technology, which offers airlines and airports myriad opportunities.

Speaking to FTE, SITA Lab Lead Engineer Kevin O’Sullivan, who has worked with a variety of airlines and airports on beacon deployments, said Google’s big move into the market proves that beacons are more than a mere fad.

“I think the biggest impact of this is it confirms to everybody that beacons are here to stay,” he said. “It’s not just a flash in the pan idea that Apple has had. When you have Apple and Google and Samsung (which has its own beacon offering called Placedge) all trying to use beacons to solve this indoor proximity problem you know that the technology has got a future.” Eddystone is not, though, an “iBeacon killer”, he said. “”I think the two technologies are here to stay.”

Common use beacon infrastructure

There are other issues to be addressed, too. Tinley explained that “airports, as indoor locations that have a vested interest in maintaining some control over their “indoor airspace”, will also want to ensure that they actually have control” over the beacon infrastructure. The conversation about who “owns” this airspace is “not yet fully being had, or possibly understood”, he said, and suggested that models of best practice need to be established.

According to O’Sullivan, a common use approach is necessary. “One of the things that Eddystone still doesn’t solve that we need in this industry is the common use approach – putting in a single beacon and making it available to multiple stakeholders in the airport. It still doesn’t solve the standards that we’ve got as part of the Common Use Beacon Registry, which makes sure that a deployment at, say, Heathrow is the same as Miami and the same as Hong Kong, so as airlines go from airport to airport they can be confident that their apps can work with each beacon.”

He praised the fact that ACI and IATA are now “on board” and supporting SITA’s Common Use Beacon Registry, which aims to reduce the cost and complexity of deployment by promoting shared beacon infrastructure.

If there was any lingering doubt about whether beacons have a long-term future, the launch of Google’s Eddystone and the widespread support for the technology, plus excitement about the potential it offers, is evidence enough that beacons are here to stay.

The full potential of beacons, and the impact they can have on day-to-day operations and the passenger experience, is yet to be realized, but one thing seems certain: airlines and airports should be building beacons into their strategies now to ensure they are well placed to exploit a multitude of benefits.

(Read More: futuretravelexperience.com/2015/07/airlines-and-airports-prepare-for-google-eddystone-beacons/)